My Chatham Loafers have arrived safely and are absolutely as I expected. Thank you for the voucher which I can assure you I will use and choccie bar! - very naughty. The customer service from your company is exceptional and I will be delighted to tell my friends and family all about you. Feel free to publish the facts and my name or let me know how I can place a very complimentary review online. Many thanks again for this wonderful treatment. Best Regards, Chris ps. Please ad my email to your mailing list if not already done.
These shoes are 10*! Once again exceptional quality from Reiker. Marshalls are without doubt the company to do business with, excellent prompt delivery. My daughter wanted these to take on holiday, our fault entirely for ordering late. Took 2 days to arrive, amazing service with a chocolate bar thrown in!!! Will definitely be ordering from you again, well done to all concerned!
|A first rate service from a very attentive and courteous company who do actually care about the customer. Goods were perfect, packaging excellent. Thank you for being a seller that others could learn from -- fantastic !|
Thanks Jill for this feedback. Its great to know that we are achieving what we strive to do
I just wanted to say thank you. The service from Marshall Shoes has been fantastic, and it would be nice to see more companies acting like yours. I will certainly recommend you to friends and look forward to using you in the future
Very best wishesRichard
LOVE, LOVE, LOVE these boots! They are lovely and soft with a great print - not too in your face and still look like DM's. Seller sent the item superfast, well packaged and even added a curly wurly (my favourite!). Nice touch. Great customer service. Will shop with you again. Thank you!
I just got back from a long work trip and sitting on my doorstep were my new boots waiting for me. How on earth did u know that the curly wurly inside would make this pommie girl so far away from home smile from ear to ear?? My favourite!! And then to put on my beautiful boots to find they fit me perfectly!
Thank you and your colleagues for making the whole process such an easy and painless one and restoring my faith in customer service. What a truly heartwarming encounter.
Have a great day :)
Great service and good delivery Would recommend to friends and family Regards Leslie G T
Excellent after sales service - with prompt telephone call to follow up my email with offer for return or replace boots with new size plus explanation of the brand. Excellent seller with good old fashioned service. Thank you
Thanks so much for sorting everything out today. Your customer service is really excellent. I really appreciate it.
Hi to all at Marshall Shoes,
Just to thank you for the shoes which arrived today (25th Sept.) – they took only 4 days from UK to get to Melbourne, then another 5 to reach me in Adelaide. Very happy with the shoes and your service, and will recommend you to anyone who may be interested.
Delivery excellent. Shoes- I have bought identical shoes earlier this year and they are so comfortable and look so smart that I bought another pair. Great supplier & great shoes. Thank you
Just a quick note to say thank you for the quick turn around in replacing the shoes i ordered. The 4.5 size fit my Mother lovely and she is very pleased and grateful as she is going away on friday and now has a comfy pair of shoes to take with her. Thanks again for all your help with this order.
Prompt Service from this seller. Would not hesitate in using Marshall Shoes again
These slippers arrived in two days,amazing especially at Christmas. They also added a CurlyWurly to the box, lovely little touch, made us smile.
Mrs S Burdon
1st pair were too big, exchanged with no problem at all. Thank you
Mrs A Crowford
"Delivery was very quick. I have had a pair before but different colour so I knew what to expect -very comfy. Thank you"
Shoes received today, thank you very much for the prompt service. I have never bought shoes online before and was a bit worried about it but I will be happy to use your service again in the future!
"Superb quality boot - I have had a pair of black suede slip-on Hush Puppy boots for 20 years, and have been looking for a replacement pair for ages. These boots are superb quality, and a very stylish toe. Great price and fast free delivery"
"Obviously a company that takes pride in its products. Excellent service from this firm. Helpful phone call re size of shoes. I am very pleased with my purchase"
"Product as described, prompt delivery, well packaged. Will buy again"
"Really great comfortable shoes. Thank you"
"Arrived on time, exactly as described. One happy teenager"
Excellent choice.Rapid & Courteous service
Lightning speed. Service high.Quality boots,excellent price, one very happy daughter. Would highly recommend this seller. Very pleased and would most definately use again.Many thanks
I just wanted you to know that my shoes arrived today & I love them!!! Thank you so much for helping me. You & your company truly show what good customer service is. Thanks again and hope all is well with you.
Excellent service and the extra touches with the packaging were noted & appreciated. Nice item. Very comfortable and they feel like they are of reasonable quality at a fair price.
Excellent service. Very prompt. Delighted.
Item exactly as described, delivery was very quick. Excellent service
My daughter absolutely loves the boots and I cannot get her feet out of them.
Shoes arrived in advance of estimated arrival date and in excellent condition. They were for my wife and she is also a happy customer
The delivery was quicker than expected, the boots were exactly as described by the seller, the service was prompt & courteous. We were very pleased with the boots
Top notch service and what lovely shoes. You get what you pay for.
Although the shoes were initially out of stock. Courteous customer service. Would shop with them again. Thank you
Cannot rate them highly enough. Amazing boots, super, speedy delivery
Correct fair partner. I would recommend to everyone
First class professional service from this seller, this is the second pair of DM's I have purchased from them. Super fast delivery. Great boots, perfect, just as you would expect a pair of DM'S to be. Comfortable and trendy, these boots are true to size. I am a size 8 and they fit perfectly, If need be, I also have room for a pair of thick woolen socks!
I am a shoe fanatic and like good quality shoes or boots. Mr grandad always told me to spend money on your bed or your shoes, because if your not in one, your in the other! Needless to say these boots are not expensive, but they are as comfortable as some of my most expensive shoes! I have worn these boots all day without getting sore feet!! They came within days of ordering and have fur lining.
Fantastic service, ordered my shoes Monday, arrived Wednesday, Lovely comfy shoes, cant wait to wear them on holiday...will definately use Marshalls again....in fact I have just put some more shoes in my basket !!!!!!! ha ha
Brilliant! Prompt service shoes as described and helpful shoecare advice for the lovely shoes we bought AND a curly wurly in the box! What a great quirky way of going that extra mile it certainly put a smile on our faces. Will certainly shop here again
Just to say thank you, my boots have just arrived and they are excellent, I cannot thank you enough for the first class service that you have provided, and to who ever put the curly whirly in the box,////////THANKYOU , you know my weakness.
I have just recommended you to the postman, as he was complaining about lack of good shoe shops, and will also be spreading the word to my friends.
Once again, many thanks for first class service it has restored my faith in shopping online,
Best regards, Carol Tanner
Thank you very much indeed. Very impressed with your service and will use you again. The sandals arrived and all is well.
I can't thank Marshall s enough for all there help .id already got a pair of the mulberry hover shoes .but was told these have been discontinued . I was really annoyed as I have rhumatiod arthritis.i find it very difficult to find a shoe that is so comfy .these do not hurt the tops of my toes .so when I came across them on the internet I thought I'd phone marshalls up .they had the same shoe in black .not only were they very patient and very understanding to my needs .ontop of this the shoes only took 3 days to come .i will definitely be ordering again and recommending them to my friend s .THANK YOU to all the staff at marshals you are brilliant x