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Reviews

Had to return order as boots were too small. Marshall Shoes went above and beyond to source larger size and kept me updated throughout. Customer service was outstanding and for that alone, I would have no hesitation in recommending Marshall Shoes.
Marshall Shoes provides excellent service. Delivery was near immediate. Correspondence via email was always prompt. And, they thoroughly addressed my needs in a personable yet professional manner. As if that was not enough, a discount on my next purchase was included in my order. Top notch! I Will not hesitate purhasing from Marshall Shoes again. Marshall Shoes is worthy of your trust.
J R
 
 
Dear Mr Marshall
We would just like to thank-you in your assistance with the Barker Shoes
as promised a new pair where delivered to our daughter's before we had to return
to Australia.
We are most grateful and can't thank-you enough and we will most definitely
will return to your shop when we are again in Bridlington, we have sang your
praises to all our family living in Bridlington and to anyone else that will listen.
Once again thank-you.
Kind regards
T and L
Melbourne
Australia
 
 
Whether you buy directly from Marshalls online store you are always guaranteed excellent service, fast delivery, quality footwear, exceptional prices, secure packaging and a curlywurly.
 
 
 
Five star excellent all round best quality and delivery was as stipulated, will use Marshall's again when required.
 
 
Hello to you all
Just to say that I received the shoes on Saturday. Very pleased is an understatement! Excellent service all round from yourselves. Communication was brilliant. Highly recommend you, and will definitely call on you in the near future. 
Many Thanks 
T
 
 
A brief message to express my sincere thanks for the safe delivery of my DMs! I have been looking for these for ages, and so pleased I found them with you. Cannot recommend you highly enough. Thank you. I hope to do business with you again in the future.
Best regards
Keilson
 
 
Thank you so much for such a speedy response to my order - I received the slippers today ... I can now put aside my old pair of Lunar slippers (exactly the same) which have served me well.
 
Many thanks once again,
A J
 
 
They arrived, thanks for your help, appreciate it, better than the barker store in London!!  by Joseph Hilliam
 
I have just received my walking boots from your company. I would like to thank you for being so prompt and efficient, your service has been exemplary.
 
Best Regards
 
T C

 

C Harris

My Chatham Loafers have arrived safely and are absolutely as I expected. Thank you for the voucher which I can assure you I will use and choccie bar! - very naughty. The customer service from your company is exceptional and I will be delighted to tell my friends and family all about you. Feel free to publish the facts and my name or let me know how I can place a very complimentary review online. Many thanks again for this wonderful treatment. Best Regards, Chris ps. Please ad my email to your mailing list if not already done.

These shoes are 10*! Once again exceptional quality from Reiker. Marshalls are without doubt the company to do business with, excellent prompt delivery. My daughter wanted these to take on holiday, our fault entirely for ordering late. Took 2 days to arrive, amazing service with a chocolate bar thrown in!!! Will definitely be ordering from you again, well done to all concerned!

Miss Owen

 

  A first rate service from a very attentive and courteous company who do actually care about the customer. Goods were perfect, packaging excellent. Thank you for being a seller that others could learn from -- fantastic !

Thanks Jill for this feedback. Its great to know that we are achieving what we strive to do



Hello

I just wanted to say thank you. The service from Marshall Shoes has been fantastic, and it would be nice to see more companies acting like yours. I will certainly recommend you to friends and look forward to using you in the future


Very best wishes

Richard
 
 
Hi There
 
 
Just wanted to say a HUGE Thank you for hassle free ordering and super speedy delivery of my fabulous new slippers .I love em!! . Great service.
 
Thanks
 
Kay x
 
 
My Romika Gabriele 06 Red trainers have arrived today perfect fit and lovely colour. Thank you so much for your help, I hope to buy from you again before too long.
Regards Margaret
 
Thank you all for going the extra mile, you not only offer a fantastic service, you provide it.
 
L
 
 
Thanks for my slippers, which have been delivered this morning and are just fine.  The Curly-Wurly was a surprise!  I will enjoy it with my morning coffee.
 
Regards,
JT
 
 
My husbands shoes arrived today.
Your service has been timely communication excellent and will be be very happy to order from you in the future.

Thank you
 
 
I recieved the Rieker boots today, 2day delivery, fantastic ! Boots are really nice, as good a fit as I had hoped. Very pleased with them. I have a `thing` about rounded toe shoes/boots which is why I like Rieker, they give me more choice in square toe footwear, besides making my feet happy. Thankyou for an excellent service. LG
 
Excellent service! Even though I am buying from New Zealand, it was brilliant service: I received them within two weeks. I would definitely shop with you again. Many thanks! 
SD
 
Dear Marshall Shoes,
Thank you for these lovely shoes! I love Loakes and have quite a few pairs now.
I was particularly pleased at the efficient and speedy ordering and delivery.
The price was very reasonable and the shoes were well packed. I don't often write
to the seller in my dealings on Amazon, however I wrote to you because your service
was excellent! and I would certainly recommend you to family and friends and I will
certainly buy anything I'm interested in without hesitation if it is being sold by you.
Thank you so much,
Henry
 
Hello, I just wanted to say thank you very much for the wonderful service and speedy delivery of my new boots - I love them! I was very impressed with your quick response to my email query and the fact that my boots were delivered quickly. I shall definitely be recommending you to my friends. Many thanks Hannah
 
 
Thank you very much for my recent order, so pleased with both the service and the product - will be back for some more shoes when I need them. Thank you too for the Curly Wurly in with the shoes - much appreciated.
KK
 
I just wanted to say a big thank you for all the help with exchanging these shoes for the right size. You guys have been friendly and helpful all the way along this process and I feel that your customer service has been second to none.
 
I really appreciate the way you have dealt with me and I will certainly be buying from you again. I will be highly recommending you to friends and colleagues.
Kind regards,
Mal.
 
Hi Dawn + team.
 
Received my Barker McClean shoes this morning.
 
Top quality shoes, fit like a glove, best price in the UK, fast & faultless delivery.
 
You have managed to finalise the end of 2014 (for me) on a huge high!
 
Thank you so much. I will recommend your company to friends & family etc. and I hope that your business continues to prosper in the new year and beyond.
 
Kindest regards,
M W
 

LOVE, LOVE, LOVE these boots! They are lovely and soft with a great print - not too in your face and still look like DM's. Seller sent the item superfast, well packaged and even added a curly wurly (my favourite!). Nice touch. Great customer service. Will shop with you again. Thank you!

Sarah M

 

Hi Dawn,


I just got back from a long work trip and sitting on my doorstep were my new boots waiting for me. How on earth did u know that the curly wurly inside would make this pommie girl so far away from home smile from ear to ear?? My favourite!! And then to put on my beautiful boots to find they fit me perfectly!
Thank you and your colleagues for making the whole process such an easy and painless one and restoring my faith in customer service. What a truly heartwarming encounter.

Have a great day :)
Warmest regards


Paula John

Great service and good delivery Would recommend to friends and family Regards Leslie G T

Thank you so much for being helpful, you are ever so kind going that extra mile that's what so nice about independent shops, a big thank you to Kate for keeping me up to date, and Mr Marshall for asking at the shoe fair.
 
Jill

Excellent after sales service - with prompt telephone call to follow up my email with offer for return or replace boots with new size plus explanation of the brand. Excellent seller with good old fashioned service. Thank you

JM

 

Thanks so much for sorting everything out today. Your customer service is really excellent. I really appreciate it.


Thanks again.

Best wishes,
Malachi

 

Hi to all at Marshall Shoes,

 Just to thank you for the shoes which arrived today (25th Sept.) – they took only 4 days from UK to get to Melbourne, then another 5 to reach me in Adelaide. Very happy with the shoes and your service, and will recommend you to anyone who may be interested.

 Chris Cooper


Hi, Ive just received the shoes & they're fine. You can buy shoes anywhere, but your levels of service & customer care are exceptional, no wonder you've been trading so long. Im adding you to my favourites list & you will be the first place I'll look for shoes. Many thanks for everything. Best regards - Paul (April 13)

  

Delivery excellent. Shoes- I have bought identical shoes earlier this year and they are so comfortable and look so smart that I bought another pair. Great supplier & great shoes. Thank you
Mrs McConville

Just a quick note to say thank you for the quick turn around in replacing the shoes i ordered. The 4.5 size fit my Mother lovely and she is very pleased and grateful as she is going away on friday and now has a comfy pair of shoes to take with her. Thanks again for all your help with this order.

miss Roberts


Prompt Service from this seller. Would not hesitate in using Marshall Shoes again
D.J.B.

These slippers arrived in two days,amazing especially at Christmas. They also added a CurlyWurly to the box, lovely little touch, made us smile.
Mrs S Burdon

1st pair were too big, exchanged with no problem at all. Thank you

Mrs A Crowford

"Delivery was very quick. I have had a pair before but different colour so I knew what to expect -very comfy. Thank you"

G Stevens


Shoes received today, thank you very much for the prompt service. I have never bought shoes online before and was a bit worried about it but I will be happy to use your service again in the future!
Christine

 

"Superb quality boot - I have had a pair of black suede slip-on Hush Puppy boots for 20 years, and have been looking for a replacement pair for ages. These boots are superb quality, and a very stylish toe. Great price and fast free delivery"

I Wright

"Obviously a company that takes pride in its products. Excellent service from this firm. Helpful phone call re size of shoes. I am very pleased with my purchase"

D Butler


"Product as described, prompt delivery, well packaged. Will buy again"

A Sherwin


"Really great comfortable shoes. Thank you"

D.A.P

 

"Arrived on time, exactly as described. One happy teenager"

Christine

 

Excellent choice.Rapid & Courteous service

Dr H

 

Lightning speed. Service high.Quality boots,excellent price, one very happy daughter. Would highly recommend this seller. Very pleased and would most definately use again.Many thanks

Pam

 

I just wanted you to know that my shoes arrived today & I love them!!! Thank you so much for helping me. You & your company truly show what good customer service is. Thanks again and hope all is well with you.

Jean (USA)

Excellent service and the extra touches with the packaging were noted & appreciated. Nice item. Very comfortable and they feel like they are of reasonable quality at a fair price.

Peter Russell

Excellent service. Very prompt. Delighted.

Avril

Item exactly as described, delivery was very quick. Excellent service

Karen

My daughter absolutely loves the boots and I cannot get her feet out of them.

I Preece

Shoes arrived in advance of estimated arrival date and in excellent condition. They were for my wife and she is also a happy customer
SW

The delivery was quicker than expected, the boots were exactly as described by the seller, the service was prompt & courteous. We were very pleased with the boots
Ian Sudlow

Top notch service and what lovely shoes. You get what you pay for.
Mr H

Although the shoes were initially out of stock. Courteous customer service. Would shop with them again. Thank you

Mrs S


Cannot rate them highly enough. Amazing boots, super, speedy delivery

JH

Correct fair partner. I would recommend to everyone


Varga, Hungary

First class professional service from this seller, this is the second pair of DM's I have purchased from them. Super fast delivery. Great boots, perfect, just as you would expect a pair of DM'S to be. Comfortable and trendy, these boots are true to size. I am a size 8 and they fit perfectly, If need be, I also have room for a pair of thick woolen socks!
K Gorden


I am a shoe fanatic and like good quality shoes or boots. Mr grandad always told me to spend money on your bed or your shoes, because if your not in one, your in the other! Needless to say these boots are not expensive, but they are as comfortable as some of my most expensive shoes! I have worn these boots all day without getting sore feet!! They came within days of ordering and have fur lining.

S Mounsey


Fantastic service, ordered my shoes Monday, arrived Wednesday, Lovely comfy shoes, cant wait to wear them on holiday...will definately use Marshalls again....in fact I have just put some more shoes in my basket !!!!!!! ha ha

Anne white

Brilliant! Prompt service shoes as described and helpful shoecare advice for the lovely shoes we bought AND a curly wurly in the box! What a great quirky way of going that extra mile it certainly put a smile on our faces. Will certainly shop here again

AD

 

Thank you very much for your prompt and efficient service. The shoes arrived today.
 
I saw these in my local Rieker shop but they didn’t have my size and said there were none in the warehouse. I searched high and low on the internet – I think you’ve sold me the last pair of size 39s in the country!
 
I’m really pleased with them, so thank you.

Claire

 

Just to say thank you, my boots have just arrived and they are excellent, I cannot thank you enough for the first class service that you have provided, and to who ever put the curly whirly in the box,////////THANKYOU , you know my weakness.

I have just recommended you to the postman, as he was complaining about lack of good shoe shops, and will also be spreading the word to my friends.

Once again, many thanks for first class service it has restored my faith in shopping online,
Best regards, Carol Tanner

Thank you very much indeed. Very impressed with your service and will use you again. The sandals arrived and all is well.

Every blessing

Habib

 

I can't thank Marshall s enough for all there help .id already got a pair of the mulberry hover shoes .but was told these have been discontinued . I was really annoyed as I have rhumatiod arthritis.i find it very difficult to find a shoe that is so comfy .these do not hurt the tops of my toes .so when I came across them on the internet I thought I'd phone marshalls up .they had the same shoe in black .not only were they very patient and very understanding to my needs .ontop of this the shoes only took 3 days to come .i will definitely be ordering again and recommending them to my friend s .THANK YOU to all the staff at marshals you are brilliant x