Free Delivery

Postage & Packaging for deliveries within the UK is FREE OF CHARGE for all Purchases over £40 and is shipped by shipped by Royal Mail Tracked Delivery as standard. Countries classed as being within the UK are England, Scotland, Wales, Northern Ireland, The Channel Islands & The Isle of Man.

Purchases under £40 will be charged at £2.95 for items up to 2Kg and £2.95 per Kg thereafter and will be shipped by Royal Mail 2nd Class Parcel Post. If your order consists of multiple items and following the return of any items the total purchase price becomes less than £40, £2.95 will be deducted from the refund.

We aim to deliver goods within 2 to 3 working days using Royal Mail. (Not guaranteed) Weekends and Bank holidays are not classed as working days. Deliveries are normally made Monday to Friday by 4pm. (Excluding Bank Holidays)


If you opt for Next Day Delivery at £5.95 (UK only), your items will be sent by ROYAL MAIL SPECIAL DELIVERY which guarantees delivery to 99% of the UK by 1pm the next working day, providing your order has been received before 2pm Monday to Friday. Orders placed after 2pm on Friday will not be received until Monday. However, if you wish to have the next day delivery made on a Saturday, there will be an additional charge of £4.00 (Orders must be placed before 2pm Friday). Please note that Next Day Parcels must be signed for and cannot be left in a safe place

Channel Islands & Shetland Islands - Royal Mail can only guarantee it will deliver within 2 working days.


We will dispatch to an alternative shipping address from your billing address if required, but will carry out additional checks, where we deem it necessary to protect both ourselves & our customers.

It may be possible for parcels to be left in a secure place of your choice if you are not available to take your delivery. Please state your instructions when you order. However, the use of a secure place voids the proof of delivery protection and we regret that we cannot accept any claims for missing parcels in these instances. Orders over the value of £170 must be signed for, however, and cannot be left in any secure place.

If the attempted delivery fails you will have 18 working days to collect the parcel from your local Delivery Office. If the parcel is not collected, it will be returned to us and the Return To Sender fee (£4) will be deducted from your Refund.

You will receive confirmation of your order's dispatch via email. You can track your parcel by logging on to and entering your Tracking Number.


You can choose to have your order delivered to our Bridge St, BRIDLINGTON store by selecting ‘Collect in Store’ at the checkout. If you select this option the goods will be ready and waiting for you at our store usually within 48 hours.

You will be contacted by our store when your order is ready to pick up. Please bring the following items with you when collecting:

Proof of name & address
The Card used to make the payment


UK collect in store - FREE

Royal Mail Tracked Delivery - FREE on orders over £40
Purchases under £40 - £2.95 (Up to 2Kg, £2.95 per Kg thereafter, sent Royal Mail 2nd Class)

Royal Mail Next Working Day Delivered by 1pm - £5.95 per item (Up to 2Kg, 5.95 per Kg thereafter. Orders must be received by 2pm)

Delivery by 5.30pm the next working day to postcodes: AB30-56, IV21-28, IV40,IV52, IV54, KW1-14, PA28-38, PH15, 17¬26, PH31-40, PH49-50, HS1, HS3-9, IV41-51, IV55-56, KA27-28, PA20 (0-9), PA41-49, PA60, PA77, KW15, KW16
(Stromness Town only), GY9 (Alderney), ZE1 (Lerwick), HS3.

Delivery after two working days by 5.30pm for postcodes: GY1 3(Herm), GY10 (Sark), HS2, PA61-75, PA78, ZE2-3.

Delivery after 3 working days by 5.30pm on the third working day to postcodes: KW16-17, PH30, PH41-44.

Royal Mail Next Day Saturday Delivery Delivered before 1pm - £9.95 per item (Up to 2Kg, £9.95 per Kg thereafter. Orders must be received on Friday by 2pm)

Saturday guaranteed delivery is not available to GY1 3 (Herm), GY9 (Alderney) GY10 (Sark).

*Please note* that we are unable to ship Next Day if a single item weighs over 2Kg.

Royal Mail International Tracked
 Delivered in 3 to 5 Working Days

Zone 1 - £8 per item

Belgium, Cyprus, Finland (except Aland Islands), France, Germany, Hungary, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Spain (except Canary Islands) and Sweden.

Zone 2 - £10 Per Item

Austria, Bulgaria, Croatia, Czech Republic, Denmark (except Faroe Islands and Greenland) Greece, Italy (Except Vatican City), Republic of Ireland, Romania, Slovakia and Slovenia.

Zone 3 - £14 Per Item


If you would like to get your parcel quicker we can offer an international express service with DHL.

DHL International (Express Delivery) – 1 to 4 Working days, delivery time and charges for DHL International are shown in the checkout, as the cost is based on the size and weight of your order.

*Please note* We do not ship to international PO boxes.

Royal Mail
 Airmail Delivered in 5 to 7 Working Days

All Zones - £12 per item

Any claims for lost goods cannot be entered into until after 15 working days from dispatch. Please note that if any items are returned to us by Royal Mail’s sorting office as uncollected, we will not provide a second delivery free of charge. We will contact the customer for the delivery charge before we dispatch it a second time. WE HAVE BEEN ADVISE BY ROYAL MAIL THAT PARCELS SHIPPED TO CHILE ARE HELD BY CUSTOMS FOR 2/3 WEEKS

If you would like to get your parcel quicker we can offer an international express service with DHL.

DHL International (Express Delivery) – 1 to 4 Working Days, delivery time and charges for DHL International are shown in the checkout, as the cost is based on the size and weight of your order

*Please note* We do not ship to international PO boxes.



If you wish to cancel your order you can notify us by email at before we have dispatched the goods to you or where the goods have already been dispatched to you by returning goods to us in accordance with our returns policy.